FREE SHIPPING ON ORDERS OVER $100

SHIPPING & RETURN POLICY

SHIPPING & RETURNS POLICY:

Free shipping on orders over $100. For orders below $100, $9.99 flat shipping fee will apply to anywhere in the 48 contiguous U.S. states. Please allow 7-10 days for delivery.

We will not be responsible for weather related delays or unforeseen delays beyond our control.

 

SHIPPING & RETURN POLICY:


SHIPPING:

Is shipping free?
For orders over $100, absolutely. So now place your order, sit back, relax and enjoy and let us do the rest of the work.

Where all do you ship?
We ship almost anywhere within the continental United States.

In how many days will I receive my order?
Please allow us 5-10 business days to deliver your order to your doorstep. In certain circumstances, we may not have control over shipping times and there could be delays. In such cases, please bear with us as we work on ironing out those delays.

Do you offer expedited shipping?
At this point, we do not offer expedited shipping but we love to make magic happen for our clients. If you need shoes ASAP, email us at info@arveenyc.com and we will try our best to work something out for you. In some cases, we might note be able to help but be assured we will try our best.

Do you ship internationally?
Sorry, currently we do not ship outside of the 48 contiguous states, in short, we only ship within the United States but stay tuned and we will let you know as soon as we launch international shipping.



RETURNS:
Can I return?
Sure, you can. We love our clients and want to see you happy. If for any reason you are not satisfied with your purchase, please notify us at info@arveenyc.com. Once you receive a confirmation from us, return the unworn product within 14 days of the delivery date via a postal service of your choice. Since the products we make are artisanal, hand finished and limited in quantities, all we request is for you to try on the shoes on a soft surface such as a carpet so that we can sell the shoes again. 

When will I get refunded?
After we receive your product, please allow 2-3 days for us to process your refund. In most cases, it takes 3-5 days for refunds to be reflected in your account so all in, give the money around 5-7 business days to be back in your account.

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